Supported Systems and Devices
CaFÉ is compatible with both Mac and PC computers using current operating systems and current web browsers.
Supported Web Browsers 🌐
CaFÉ is best viewed using the latest versions of these major browsers:
Firefox
Safari
Google Chrome
Microsoft Edge
⚡TIP: Make sure your browser is fully up to date for optimal performance and security.
Mobile and Tablet Devices📱
CaFÉ works on both mobile and tablet devices.
General Troubleshooting Tips
Clear Your Browser Cache and Cookies 🍪
Outdated or corrupted files in your browser can cause pages to not load properly. Try clearing your browser’s cache and cookies, then trying again.
Deactivate Browser Extensions 🚫
Ad blockers, privacy tools, or pop-up blockers may interfere with certain CaFÉ features. Try deactivating these or using a private/incognito window.
Check Your Internet Connection 🛜
A weak or unstable internet connection can cause pages to load slowly or images to fail during upload.
When to Contact CaFÉ Support
If you're still experiencing issues after trying the above:
Take a screenshot of the error or issue, if applicable.
Note what browser and device you’re using.
⚡TIP: Go to https://www.whatsmybrowser.org/ and copy/paste the URL in the blue portion at the top of the page. Include this URL in your email to CaFÉ support.
Contact CaFÉ support and describe the details of your issue so we can help you resolve it.
