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Legal Policies, Terms, & Conditions

Communication Policy

CaFÉ's Communication Policy outlines how we contact users about applications, system updates, and account activity, and how users can manage preferences.

Last updated on 24 Sept, 2025

Your My Account page of the CaFÉ™ system includes an “opt-in” communications feature. You may select one or many of the following types of communications to receive the listed notifications. In addition, you can also change your e-mail or mailing address from this page.

  1. CaFÉ™ Opportunity Notifications
    This type of communication will be sent regularly and will include both new opportunities to the CaFÉ™ system and those that have a deadline in the next 10 days. This email will include links to the CaFÉ™ Web site so that you can access the opportunity information and application.

  2. CaFÉ™ Deadline Reminder
    You will receive this reminder e-mail if your application is in the Started or Ready for Submission status for an opportunity with a deadline coming up within the next two days. This e-mail will include links to the CaFÉ™ Web site so that you can view the opportunity information and application.

  3. CaFÉ™ Artist System Information
    This type of communication will be sent bt the CaFÉ™ team to announce upgrades, changes, and improvements to the CaFÉ™ System. These e-mails will be infrequent.

  4. CaFÉ™ Call Promotion Announcements
    You will receive periodic emails about select individual events. These emails are sent from CaFÉ on behalf of the organization.

How to Opt In and Opt Out
When you log in to your CaFÉ™ account, go to the My Account page. At the very bottom of the page you can de-select any communication you no longer wish to receive. If a checkbox is not marked for a communication type, you will not receive that type of communication.

Protection and Security
Your contact information will never be sold or distributed to arts organizations that utilize CaFÉ™ or any third-party vendor. All communications are managed by the CaFÉ™ team.

The CaFÉ™ e-mail communication types listed above are in addition to and separate from communications you will receive directly from agencies administering call for entry opportunities using the CaFÉ™ system.

Updated on 5/23/2025

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